Your privacy and data protection are important to us
Real Estate Agent Bookkeeping ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains our information practices, what types of information we collect, how we use it, and the choices you have regarding your information.
This Privacy Policy applies to information we collect through our website, mobile applications, and services, as well as offline interactions with our company. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Last Updated: December 2024
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following the posting of revised Privacy Policy means that you accept and agree to the changes.
We collect information that you voluntarily provide to us when you interact with our website, contact us, or use our services. This information may include:
When you visit our website or use our services, we automatically collect certain information about your device and usage patterns:
We may receive information about you from third parties, including financial institutions, tax authorities, and other service providers, when necessary to provide our bookkeeping and tax services. We may also receive information from publicly available sources to verify information you have provided or to enhance our understanding of your business needs.
We use the information we collect for various purposes, including:
To provide, maintain, and improve our bookkeeping and accounting services; to process transactions; to send service-related announcements; and to respond to your inquiries and requests.
To communicate with you about your account, services, updates, and promotional materials (with your consent). You may opt out of promotional communications at any time.
To comply with legal obligations, respond to lawful requests from authorities, enforce our terms and conditions, and protect the rights, privacy, safety, and property of our company, clients, and the public.
To analyze website usage patterns, improve our services, develop new features, and conduct research to better understand our clients' needs and preferences.
To develop and implement marketing strategies, create targeted content, and identify business opportunities (only with your consent where required by law).
To detect, prevent, and address fraud, security issues, and other potentially harmful or illegal activity.
We are committed to protecting your privacy and do not sell your personal information. However, we may share your information in the following circumstances:
We share information with trusted third-party service providers who assist us in operating our website, providing services, and conducting our business. These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to comply with legal obligations, court orders, or government requests, or to protect our rights and the rights of others.
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We may share your information with third parties when you explicitly consent to such sharing or when you direct us to do so.
Cookies are small text files that are stored on your device when you visit our website. They help us recognize you, remember your preferences, and understand how you interact with our website. Cookies can be either "persistent" (remaining on your device until deleted) or "session" (deleted when you close your browser).
In addition to cookies, we may use other tracking technologies including:
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website. You can also opt out of targeted advertising by following the instructions provided by advertising networks and services.
We do not currently respond to "Do Not Track" signals, but we provide you with choices regarding the collection and use of your information as described in this Privacy Policy.
We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
We use SSL/TLS encryption to protect data transmitted between your device and our servers.
We restrict access to personal information to authorized employees and service providers.
We conduct regular security audits and assessments to identify and address vulnerabilities.
We have procedures in place to respond to security incidents and notify affected parties as required.
While we implement comprehensive security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
You have certain rights regarding your personal information:
You have the right to request access to the personal information we hold about you.
You may request that we correct inaccurate or incomplete information about you.
You may request deletion of your personal information, subject to certain legal and contractual obligations.
You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our messages.
You may request a copy of your personal information in a portable format.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within the timeframe required by applicable law.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately using the information provided below.
Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites before providing your personal information or using their services.
Your use of third-party websites and services is subject to their terms and conditions and privacy policies, not this Privacy Policy.
If you are located outside the United States, please be aware that your personal information may be transferred to, stored in, and processed in the United States or other countries. The data protection laws of these countries may differ from those of your country of residence. By providing your information to us, you consent to the transfer, storage, and processing of your information in the United States and other countries, which may have different data protection laws than your country of origin.
If you have questions about this Privacy Policy, concerns about our privacy practices, or wish to exercise your rights regarding your personal information, please contact us:
Real Estate Agent Bookkeeping
Charlotte, North Carolina
United States
We will respond to your inquiry within 30 days or as required by applicable law. If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this page. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.