Terms of Service

Please read these terms carefully before using our services.

Introduction

Welcome to Real Estate Agent Bookkeeping ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and all related content, products, and services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Real Estate Agent Bookkeeping provides professional bookkeeping, accounting, and financial consulting services specifically designed for real estate professionals. Our Services are provided on an as-is basis and subject to the terms and conditions outlined in this agreement. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting to our website. Your continued use of our Services following any such modification constitutes your acceptance of the updated Terms.

User Agreements

Eligibility

To use our Services, you must be at least 18 years of age and possess the legal authority to enter into this agreement. If you are using our Services on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms. You are responsible for all activities that occur under your account, and you agree to maintain the confidentiality of any login credentials or access information provided to you.

Account Responsibility

You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.

Services Description

Real Estate Agent Bookkeeping provides bookkeeping, financial reporting, tax optimization, transaction management, and related accounting services for real estate professionals. While we strive to provide accurate and timely services, we make no guarantees regarding the results of our Services or their suitability for your specific business needs. You acknowledge that you are ultimately responsible for all business decisions and tax filings, and that you should consult with qualified tax professionals regarding your specific tax situation.

Payment Terms

By engaging our Services, you agree to pay all fees and charges as outlined in your service agreement. Payment terms will be specified in your engagement letter or service contract. Failure to pay invoices on time may result in suspension of Services. All fees are exclusive of applicable taxes unless otherwise stated. We reserve the right to modify our pricing with 30 days' notice to existing clients.

Acceptable Use

You agree to use our Services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of our Services. Prohibited behavior includes:

  • Harassing or causing distress or inconvenience to any person
  • Obscene or offensive language or content
  • Disruption of the normal flow of dialogue within our Services
  • Attempting to gain unauthorized access to our systems or networks
  • Transmitting obscene or offensive content
  • Disrupting the normal flow of dialogue within our website or services
  • Attempting to defame, abuse, harass, abuse, defame, or otherwise harm any person
  • Posting or transmitting unlawful, threatening, abusive, defamatory, obscene, or otherwise objectionable material
  • Posting or transmitting material that infringes on intellectual property rights
  • Engaging in any commercial solicitation without our prior written consent

We reserve the right to refuse Service to anyone for any reason at any time. We will investigate complaints regarding violations of these Terms and will take appropriate action as we deem necessary, which may include removing content, suspending access, or terminating your account entirely.

Limitation of Liability

Disclaimer of Warranties

Our Services are provided on an "as-is" and "as-available" basis. We make no warranties, expressed or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or title. We do not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. You use the Services at your own risk.

Limitation of Damages

To the fullest extent permitted by applicable law, in no event shall Real Estate Agent Bookkeeping, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability to you shall not exceed the amount paid by you for Services in the 12 months preceding the claim.

Professional Services Disclaimer

While we strive to provide accurate and professional bookkeeping services, we are not liable for errors, omissions, or inaccuracies in our work beyond our control. Tax laws are complex and subject to change. We recommend that you consult with qualified tax professionals regarding your specific tax situation. We are not responsible for any penalties, interest, or additional taxes that may result from errors in tax planning or filing.

No Professional Advice

Unless otherwise expressly stated in a written engagement letter, nothing in our Services should be construed as legal, tax, or investment advice. You should consult with qualified professionals in these areas before making any business or financial decisions. We provide bookkeeping and accounting services only, and any opinions or recommendations we provide are general in nature and not tailored to your specific situation unless explicitly stated in writing.

Confidentiality and Data Protection

We understand the sensitive nature of financial information and take confidentiality seriously. All information provided to us in connection with our Services will be treated as confidential and will not be disclosed to third parties without your written consent, except as required by law or as necessary to provide our Services. We maintain appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, you acknowledge that no method of transmission over the internet or electronic storage is completely secure. While we implement industry-standard security measures, we cannot guarantee absolute security of your data. By using our Services, you accept this inherent risk.

Intellectual Property Rights

All content, materials, and intellectual property on our website and in our Services, including but not limited to text, graphics, logos, images, software, and documentation, are the property of Real Estate Agent Bookkeeping or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, transmit, display, or otherwise use any content from our Services without our prior written permission.

However, financial records and data you provide to us remain your property, and you retain all rights to such information. We grant you a limited license to use our Services for the purpose of managing your business finances as outlined in your engagement agreement.

Termination of Services

Either party may terminate the Services at any time by providing written notice to the other party. Termination will be effective upon receipt of notice or as specified in the notice. Upon termination, you remain responsible for any outstanding fees or charges. We will provide you with copies of your financial records in a standard format upon request within 30 days of termination. After 90 days following termination, we may delete your records from our systems, unless otherwise required by law.

Indemnification

You agree to indemnify, defend, and hold harmless Real Estate Agent Bookkeeping, its directors, employees, agents, and licensors from any and all claims, damages, losses, liabilities, and expenses, including attorney's fees, arising from or related to your use of our Services, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

Governing Law and Jurisdiction

These Terms and all matters relating to our Services shall be governed by and construed in accordance with the laws of North Carolina, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Mecklenburg County, North Carolina, and you hereby consent to the personal jurisdiction and venue of such courts.

Contact Information

For Questions About These Terms

If you have any questions about these Terms of Service, please contact us:

Address

Charlotte, North Carolina

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Service, together with any engagement letter, service agreement, or other written agreements between you and Real Estate Agent Bookkeeping, constitute the entire agreement between you and us regarding the Services and supersede all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written. If there is any conflict between these Terms and any other agreement, the more specific agreement shall control.

Last Updated: January 2025

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